Your personal information on the vb99 platform is completely safe and secure. Here you'll find a full explanation of what data we collect, why we collect it, and how we keep it protected.
Last Updated: January 2026When you register at vb99, we collect your name, mobile number, email address, and date of birth. This information is essential for verifying and managing your account. Your password is always stored in encrypted form and is never visible to any staff member. We also use two-factor authentication to keep your account secure. In line with local Bangladesh regulations, you may be asked to provide a national ID or other identity documents in certain cases.
When you use the vb99 platform, your device type, operating system, browser name and version, and IP address are automatically recorded. This information is used to improve platform performance and detect security threats. For mobile devices, device ID and network information may also be collected. This data is not directly linked to your personal identity — it is used purely for technical analysis. It also plays a key role in keeping your browsing sessions secure.
For users in Bangladesh, vb99 supports local payment methods including bKash, Nagad, and Rocket. Your mobile banking number and transaction details are stored at the time of each transaction. If you use a bank or credit card, only the last four digits of the card number are retained in the system — full card details are never stored on our servers. All financial transactions are processed through encrypted channels. BDT transaction records are retained for a specified period as required by regulatory authorities.
We collect data on which games you play, how long your sessions last, and which sections of the platform you spend the most time on. This behavioral data is used to build a personalized experience and show you relevant offers. Your betting history, game preferences, and interest in sports such as cricket and football are also recorded. This information supports responsible gaming monitoring, helping us identify if a user may be gaming excessively. The data is also analyzed statistically to drive overall platform improvements.
Vb99 uses collected data only for specific, legitimate purposes and never beyond those stated. First, your information is used to create, verify, and secure your account. Second, payment information is required to safely process financial transactions, including deposits and withdrawals. Third, behavioral data is used to personalize your gaming experience and show content tailored to your preferences.
Fourth, we monitor suspicious activity through automated and manual reviews to prevent fraud, money laundering, and illegal conduct. Fifth, data is analyzed to identify and resolve technical issues and improve service quality. Sixth, promotional messages and notifications may be sent with your consent or as required by agreement. Above all, data is also used to promote responsible gaming and meet our legal obligations under Bangladesh law.
Vb99's website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions correctly. Essential Cookies manage your login session and security tokens — they are required for the platform to work and cannot be disabled without affecting functionality. Performance Cookies analyze which parts of the platform are most used and help improve overall performance. Functional Cookies remember your language preference, theme settings, and other personalized choices.
Third-party analytics cookies collect anonymous statistics to help us improve our services, and this data is never linked to any individual's identity. You can disable cookies at any time through your browser settings, though doing so may limit certain features. We never share personally identifiable information with third-party advertising networks via cookies. For more details on our cookies policy, feel free to contact our support team.
Vb99 retains all your information for as long as your account remains active. If you request account closure, your personal data will be deleted within 90 days. However, certain financial transaction records may need to be kept for a legally required period under applicable Bangladesh law. For accounts inactive for two years, users will be notified before any data deletion process begins. Our data retention policy is reviewed regularly and follows industry best practices.
Vb99 uses industry-standard TLS/SSL encryption to protect your data during transmission, preventing unauthorized third-party access. Our servers undergo regular security audits, and any vulnerabilities identified are addressed immediately. An additional layer of encryption is applied at the database level, meaning data remains unreadable even in the event of unauthorized server access. Access controls ensure that only authorized personnel can view the data they need. In the event of a security breach, we are committed to notifying affected users promptly in accordance with legal requirements.
Vb99 never sells, rents, or trades your personal information to third parties. That said, limited data sharing may be necessary in certain situations. Payment processing partners — such as mobile banking providers — receive only the minimum information needed to complete transactions, and they are bound by their own strict privacy policies. Technology and infrastructure service providers who support platform operations may also access relevant data, but are covered by confidentiality agreements.
If required by legal direction from Bangladeshi authorities or regulatory bodies, relevant information may be disclosed — though we will always work within the bounds of the law to protect your interests. Limited data may also be disclosed for fraud prevention or legal claims. In the event of a business merger or acquisition, users will be notified in advance before any data is transferred to the new entity. In all cases, we follow a "minimum necessary data" principle and treat your privacy as the highest priority.
Any registered vb99 user can request access to their stored data at any time. We are required to provide a full copy of your data within 30 days of receiving the request. This includes your account details, transaction history, and a record of your activity on the platform. To exercise this right, send a written request to our support team — once your identity is verified, we'll respond promptly.
You have the right to correct any inaccurate or incomplete information in your account. You can update your name, address, and contact details directly from your account settings. For identity verification documents, corrections will require assistance from the support team and may involve submitting new documents. Once you submit a correction request, we will process the update as quickly as possible after verification.
You may request that your account and associated data be deleted at any time. Once an account closure request is submitted, your personal information will be deleted within 90 days. Certain financial transaction records may need to be retained for a legally required period due to compliance obligations — you will be clearly informed of this. If you have a remaining balance, we recommend withdrawing it before your account is deleted.
Vb99 may update this privacy policy from time to time as needed. For significant changes, we will notify you via your registered email or mobile number and display a prominent notice on the platform. You will be given sufficient notice before any changes take effect so you can make an informed decision. If you do not agree with the updated policy, you have the right to close your account and we will fully assist you through that process. The date of each update will be noted at the top of the page so you always know which version you're reading. Previous versions of the policy are also kept on file and can be provided upon request.
For any questions, concerns, or complaints about this privacy policy, you can reach our dedicated support team. For privacy-related inquiries, email us at: support@vb99.click — we aim to respond within business days. Bengali-language support is available for users in Bangladesh, and our support agents are ready to assist you in your preferred language. To exercise any of your privacy rights, log in to your account and open a ticket through the support section. We commit to reviewing every request with due care and resolving it within the stated timeframe.
Your data is fully protected at vb99. Join today with confidence in our transparent privacy policy and robust security measures — and experience Bangladesh's premier online betting and gaming platform.